IDS • Implementation Services
We deliver comprehensive product implementation services that effectively translate the unique business needs of your enterprise into bespoke applications.
Our extensive expertise in legal technology not only guarantees a successful implementation but also empowers your firm to thrive in a competitive landscape.
By fostering a collaborative environment, we work closely with your team throughout the process, ensuring that your insights and feedback are seamlessly integrated.
As-is assessment
IDS provides a comprehensive set of deliverables when performing legacy system analysis in the "as-is" state: compiling an inventory of existing systems, creating data flow diagrams, developing system architecture diagrams, conducting source code analysis (if available), examining database schemas, mapping dependencies, assessing system performance and security, collecting user feedback, evaluating risks and crafting a transition plan.
We consolidate these findings into a clear and accessible report, enabling firms to make informed decisions regarding the modernisation, replacement, or maintenance of their legacy systems.
To-be planning
We supply thorough "to-be" solution analysis and solution design services: assessing current state, envisioning the future, identifying gaps, optimising processes, selecting technology and managing change to align with strategic roadmap.
Our goal is to deliver seamless transition to the desired future state. We prioritise user experiences and create a well-structured project timeline, ensuring timely milestones.
We build solution documentation for stakeholders and support the firm through the execution of the proposed changes, improving business application and increasing efficiency, in-line with strategic objectives.
Go-live assistance
In our "Go-live" specialisation, we are dedicated to expediting project success. IDS accelerates solution development using agile methodologies, efficient coding and rigorous quality assurance, ensuring quicker time-to-market without compromising quality.
Additionally, our expert vendor management guarantees third-party solutions align with project goals, while our meticulous issue tracking and resolution processes keep projects on track and minimise disruptions.
We prioritise risk mitigation and adhere to strict timelines, using innovative delivery techniques.
Post-go-live support
Following the successful completion of the deployment process, we are dedicated to providing an extensive range of hyper-responsive support services that are specifically tailored to swiftly address any unforeseen production challenges or necessary adjustments that may emerge.
Our goal is to ensure that the transition is not only seamless but also enhances operational efficiency, allowing your team to focus on their core responsibilities without the distraction of potential disruptions, thereby fostering a smooth integration into your existing workflows and systems.
RFP/RFI assistance
Our Legal Technology RFP/RFI Assistance Service is tailored for law firms and legal departments navigating the complex landscape of legal tech procurement.
From document automation tools to enterprise case management systems, we provide comprehensive support in crafting persuasive, accurate and compliance-focused responses to vendor solicitations.
What distinguishes this service is our unique blend of legal domain expertise and process-driven efficiency. Our team includes legal tech specialists who understand the nuances of regulatory language, data security concerns and workflow integration - ensuring every submission is not only polished but also speaks directly to legal buyer priorities, turning complexity into clarity.
Solution design
We draft an extensive solution design documentation that is specifically tailored to address the unique needs of the client, thoroughly outlining the proposed modifications and enhancements to the underlying vendor technology. This includes a detailed description of new operational processes, system upgrades that improve efficiency, integrations with existing applications and comprehensive strategies for effective data management.
Additionally, it is essential to compile all findings, in-depth analyses and actionable recommendations into a well-structured report or documentation package, designed to be easily accessible and understandable for a diverse audience, ensuring that both technical experts and non-technical stakeholders can grasp the information and insights presented.
Development acceleration
IDS transforms the development process by adopting a holistic approach that emphasises the principles of agile methodologies, which foster collaboration and adaptability throughout the project lifecycle.
By deploying rapid prototyping techniques, we can swiftly test and refine your ideas, allowing for immediate feedback and adjustments.
Furthermore, we prioritise the creation of efficient, reusable coding components that draw from our extensive experience in past implementations. This strategic focus results in significant reduction of your time-to-market, ultimately enhancing customer satisfaction and driving business success.
Process re-engineering
IDS can help conduct a thorough redesign and optimisation of your business processes to ensure they are fully aligned with the strategic vision set for the future state of your organisation.
This involves the implementation of sophisticated workflow automation and seamless API orchestration, which will play a crucial role in identifying and eliminating any existing bottlenecks that hinder your daily operations.
This holistic approach will empower you to respond more swiftly to market changes, improve collaboration across departments and ultimately drive greater value for your stakeholders as firms move towards their long-term digital goals.
Your questions answered
The IDS implementation process is detailed and specifically designed to cater to the individual needs of each client. It commences with an "as-is" evaluation to assess current workflows and data structures, followed by a "to-be" design phase where we establish the target future state. The process concludes with a "Go-live" stage, where we roll out the proposed solutions, carry out comprehensive testing and provide training to guarantee application success user satisfaction.
In the go-live phase, we focus on ensuring a smooth transition by implementing thorough testing, comprehensive user training and immediate support to resolve any emerging issues. IDS offers extensive documentation and practical assistance to help all users feel confident and skilled with the new system, reducing downtime and boosting user assurance.
Yes, IDS specialises in the integration of complex systems across various offices and departments, including but not limited to ERP, PMS, FMS, DMS, CRM, Business Intelligence and AI-powered systems. Our approach ensures that all systems work harmoniously, facilitate better data flow, reduce information silos and improve overall operational efficiency. We tailor each integration to meet the specific needs of each business unit, while ensuring that the overall firm objectives are met.